At Teknifix (a subsidiary of TekniTeed Group), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.teknifix.com) and our services.

1. Information We Collect

We may collect the following information when you visit our website, request a quote, or contact us:

• Name, company name, and job title
• Contact details (email address, phone number, location)
• Service or quotation requests
• Equipment or technical information you provide for support purposes
• Any files or documents you choose to upload
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information may be used to:

• Provide quotations, services, and technical support
• Improve our services and website functionality
• Respond to inquiries and customer service requests
• Send relevant updates about our services (only with your consent)
• Meet legal or regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal data. Information may only be shared with:

• Authorized Teknifix staff and technical partners are directly involved in providing services
• Service providers (such as hosting and IT support) under confidentiality agreements
• Regulatory authorities if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of online transmission or storage is 100% secure.

5. Cookies & Analytics

Our website may use cookies and third-party analytics tools to enhance user experience and measure website performance. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data where legally permissible
• Opt out of marketing communications at any time

To exercise these rights, please contact us at info@teknifix.com.

7. Links to Third-Party Websites

Our website may contain links to external websites. Teknifix is not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please get in touch with us at:

Teknifix (a subsidiary of TekniTeed Group)

Email: support@teknifix.com
Phone: +234 (0) 805 869 1995
Location: 8b, Adekunle Fajuyi Crescent, off Adeniyi Jones, Ikeja, Lagos.